Account Executive

Dallas, TX
Full Time
Sales and Marketing
Mid Level

Job Title: Account Executive
Location: Dallas, TX
Employment Type: Full-Time
Industry: Healthcare / Senior Living / Long-Term Care

Job Summary:
We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.
Primary Responsibilities:
  • Serve as the primary point of contact for assigned customer accounts
  • Build and sustain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profitability
  • Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals
  • Ensure timely and effective delivery of solutions aligned with client goals
  • Communicate progress of monthly and quarterly initiatives to stakeholders
  • Identify growth opportunities within existing accounts
  • Forecast and track account metrics, including sales performance and client engagement
  • Prepare and present account status reports regularly
  • Collaborate with the sales team to identify and nurture new business opportunities
  • Resolve client challenges and manage escalations to ensure satisfaction
  • Compile data and documentation for Quality Assurance (QA) meetings
  • Represent the company in QA meetings at client facilities
Requirements:
  • Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.)
  • Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite
  • Proficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly Excel
  • Skilled in delivering client-focused solutions and managing multiple accounts simultaneously
  • Exceptional negotiation, presentation, and relationship-building skills
  • Strong verbal and written communication abilities
  • Bachelor’s degree in Business Administration, Sales, or a related field
  • Previous experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plus
  • Excellent time management, organizational, and interpersonal skills
Core Competencies:
  • Strong Communication and Customer Service
  • Customer Focus and Peer Relationships
  • Integrity and Trust
  • Technical and Functional Acumen
  • Prioritization and Time Management
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