Billing Specialist

Skokie, IL
Full Time
Entry Level
General Description
We are seeking a skilled Billing Specialist to join our team. In this role, you are responsible for managing and overseeing the billing processes within an organization. Ensure that invoices are accurate, timely, and comply with relevant company policies and regulations. Work closely with internal teams, such as accounting, finance, and customer service, to resolve billing issues and ensure smooth financial operations.
 
Responsibilities: 
Generate Invoices:
  • Prepare and issue invoices to customers based on services rendered or products sold.
  • Ensure accuracy and completeness of billing information, including pricing.
Billing Discrepancy Resolution:
  • Address customer billing inquiries, investigate discrepancies, and resolve issues promptly.
  • Collaborate with sales, customer service, and other departments to clarify billing errors.
Payment Processing:
  • Track and record payments received from customers.
  • Follow up on overdue accounts and initiate collection procedures, if necessary.
  • Process refunds and adjustments when required.
Account Reconciliation:
  • Reconcile customer accounts, ensuring that payments, invoices, and credits are correctly applied.
  • Assist in monthly or quarterly closing activities, ensuring all invoices are recorded accurately.
Record Keeping:
  • Maintain accurate records of all billing transactions, including invoices, payment receipts, and customer correspondence.
  • Update and maintain billing systems with current information.
Reporting:
  • Generate regular billing and collection reports for management review.
  • Provide data analysis and insights on billing trends, payment statuses, and revenue projections.
Compliance:
  • Ensure that billing processes comply with company policies, industry regulations, and legal requirements.
  • Stay current on changes in billing practices, tax laws, and accounting standards.
Collaboration and Communication:
  • Work closely with other departments to ensure accurate billing and timely payment collection.
  • Communicate with customers regarding outstanding balances, disputes, or payment arrangements.
Work Experience Requirements
 
  • Education: High school diploma or equivalent required; associate or bachelor’s degree in accounting, finance, or a related field preferred.
  • Experience: Prior experience in billing, accounts receivable, or finance is desirable. Experience and working knowledge in Medicare billing and/or Nursing home payment is a plus.
  • Technical Skills: Proficiency in billing software, accounting software (e.g., QuickBooks, NetSuite, or similar), and Microsoft Office Suite (especially Excel).
  • Attention to Detail: Strong ability to identify errors or discrepancies and ensure accuracy in billing.
  • Problem-Solving Skills: Capable of identifying issues and resolving them efficiently and professionally.
  • Communication Skills: Excellent written and verbal communication skills, particularly in handling customer inquiries and disputes.
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