Job Title: Account Executive Location: Dallas, TX Employment Type: Full-Time Industry: Healthcare / Senior Living / Long-Term Care
Job Summary: We are seeking a dynamic and results-driven Account Executive to join our growing team. This role is ideal for a motivated individual with a passion for building long-term, strategic relationships and a talent for identifying and closing new business opportunities. As an Account Executive, you will manage a portfolio of clients, drive customer satisfaction, and contribute directly to revenue growth by actively developing and maintaining trusted partnerships within the senior living and healthcare sectors.
Primary Responsibilities:
Serve as the primary point of contact for assigned customer accounts
Build and sustain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profitability
Develop trusted advisor relationships with key stakeholders, including administrators and healthcare professionals
Ensure timely and effective delivery of solutions aligned with client goals
Communicate progress of monthly and quarterly initiatives to stakeholders
Identify growth opportunities within existing accounts
Forecast and track account metrics, including sales performance and client engagement
Prepare and present account status reports regularly
Collaborate with the sales team to identify and nurture new business opportunities
Resolve client challenges and manage escalations to ensure satisfaction
Compile data and documentation for Quality Assurance (QA) meetings
Represent the company in QA meetings at client facilities
Requirements:
Proven experience in a similar role (Account Executive, Account Manager, Sales Account Manager, etc.)
Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite
Proficient in CRM tools (e.g., Salesforce, Zoho, HubSpot, NetSuite)and Microsoft Office, particularly Excel
Skilled in delivering client-focused solutions and managing multiple accounts simultaneously
Exceptional negotiation, presentation, and relationship-building skills
Strong verbal and written communication abilities
Bachelor’s degree in Business Administration, Sales, or a related field
Previous experience in long-term care (LTC) or skilled nursing facility (SNF) environments is a plus
Excellent time management, organizational, and interpersonal skills